Terms and Conditions - Gardener Cricklewood
Welcome to Gardener Cricklewood. These Terms and Conditions govern your use of our gardening services. By engaging with us, you agree to comply with and be bound by the following terms. Please read them carefully.
1. Services Provided
Gardener Cricklewood offers a range of gardening services, including but not limited to:
- Garden maintenance
- Lawn care
- Planting and landscaping
- Pruning and trimming
- Pest control
We strive to deliver high-quality services tailored to meet your specific gardening needs.
2. Booking and Scheduling
Appointments can be scheduled through our online platform or by phone. We require a minimum of 48 hours' notice for all bookings. In the event of a cancellation, please notify us at least 24 hours in advance to avoid any cancellation fees.
2.1. Rescheduling
Clients may request to reschedule their appointments. Subject to availability, we will accommodate such requests without additional charges.
3. Payment Terms
Payment for services is due upon completion of the job unless otherwise agreed upon in writing. We accept various payment methods, including cash, credit/debit cards, and bank transfers.
- Invoices will be issued after the service is rendered.
- Late payments may incur interest charges as stipulated by local regulations.
- All prices are subject to change based on the scope of work and materials required.
4. Guarantees and Warranties
We stand by the quality of our work. If you are unsatisfied with any aspect of our service, please contact us within 14 days of service completion to discuss a resolution.
4.1. Limitations
Our guarantees do not cover issues arising from factors beyond our control, such as extreme weather conditions or pre-existing garden problems.
5. Liability
Gardener Cricklewood is not liable for any indirect, incidental, or consequential damages arising from the use of our services. Our liability is limited to the total amount paid for the specific service in question.
5.1. Insurance
We maintain comprehensive insurance coverage to protect both our clients and our business operations. Details of our insurance policies can be provided upon request.
6. Client Responsibilities
Clients are responsible for ensuring that the garden is accessible and safe for our team to perform their duties. This includes:
- Securing pets to prevent injury or escape during service
- Removing any valuable or fragile items from the work area
- Providing clear instructions regarding specific gardening tasks
6.1. Access
Clients must grant us reasonable access to the property during agreed-upon hours. Failure to do so may result in delays or the inability to complete the service.
7. Privacy Policy
Your privacy is important to us. We collect and use personal information solely for the purpose of providing our services. We do not share your information with third parties without your explicit consent, except as required by law.
7.1. Data Protection
All personal data is stored securely and is accessible only by authorized personnel. We adhere to all relevant data protection regulations to safeguard your information.
8. Changes to Terms and Conditions
We reserve the right to modify these Terms and Conditions at any time. Clients will be notified of any significant changes through our official communication channels. Continued use of our services constitutes acceptance of the updated terms.
8.1. Notification
Changes will be communicated via email or through notices on our official website. It is the client's responsibility to review the terms periodically.
9. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which Gardener Cricklewood operates. Any disputes arising from these terms will be subject to the exclusive jurisdiction of the local courts.
9.1. Dispute Resolution
In the event of a dispute, we encourage both parties to seek an amicable resolution through direct communication before pursuing legal action.
10. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable to the fullest extent permitted by law.
10.1. Interpretation
The headings used in these terms are for convenience only and do not affect the interpretation of the provisions.
11. Entire Agreement
These Terms and Conditions constitute the entire agreement between Gardener Cricklewood and the client, superseding any prior agreements or understandings, whether written or oral.
By engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.